All Systems Operational

Scheduled Maintenance ? Operational
Core Platform Operational
90 days ago
99.99 % uptime
Today
Data Collection and Processing ? Operational
90 days ago
100.0 % uptime
Today
Sonrai User Frontend ? Operational
90 days ago
100.0 % uptime
Today
User Login ? Operational
90 days ago
99.98 % uptime
Today
Sonrai API ? Operational
90 days ago
100.0 % uptime
Today
Cloud Permission Firewall ? Operational
90 days ago
100.0 % uptime
Today
Permissions on Demand ? Operational
90 days ago
100.0 % uptime
Today
Cloud Permission Firewall Reporting ? Operational
90 days ago
100.0 % uptime
Today
Deployment Controls Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - All services have been restored at this time.
Oct 20, 20:22 UTC
Monitoring - Our cloud provider reports that services are recovering. We continue to monitor the situation and will update this page as we get more information
Oct 20, 20:10 UTC
Update - Our core Cloud Provider continues to experience issues, and we are continuing to monitor their progress on resolution
Oct 20, 18:19 UTC
Update - Our core Cloud Provider continues to experience issues, and we are continuing to monitor their progress on resolution
Oct 20, 17:23 UTC
Investigating - Due to the ongoing issues with our core Cloud Provider, We continue to experience intermitten issues with [POD/JIT/Slack Notifications/Etc]. We continue to monitor the situation and will update this page as we get more information
Oct 20, 15:40 UTC
Resolved - Sonrai services were intermittently impacted by an AWS service outage between approximately 3am and 5.30am EDT on Monday, October 20th. Access to the Sonrai UI was affected, and JIT/POD requests were delayed for a period of time.

The service issues that impacted Sonrai have been resolved and AWS continues to work on other services that do not impact Sonrai. Additional details are available on AWS at

https://health.console.aws.amazon.com/health/home#/account/dashboard/open-issues?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A&eventTab=details

Sonrai Support

Oct 20, 14:09 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.